Contact Us
If you have a question about Diamond7, need help with your account, or are experiencing a technical issue, the support team is available to assist. You can also get in touch to share general feedback or ask about the service. Choose the email contact that best matches your request so it reaches the appropriate team. Include your username and a brief description of the issue where relevant, but do not send passwords or full payment details by email.
| Department | Contact |
|---|---|
| Customer support - account access, payment queries and technical issues | [email protected] |
| General enquiries - service information and feedback | [email protected] |
| Affiliate enquiries - partnerships and affiliate account questions | [email protected] |
| Working hours - customer support | 24/7 |
| Working hours - general and affiliate enquiries | Mon-Fri, 09:00-18:00 |
Email Support
For detailed requests, account-related issues, or situations that need an explanation or supporting documents, email is the preferred way to get in touch. Use a clear subject line and include up-to-date contact details so your request can be handled without unnecessary delays. If you’re contacting us about an account, include the relevant details, but never send your password.
Contact Form
Response Time
Diamond7 support is available through live chat and email. Most inquiries receive a response within one business day, so please allow a little time for the team to review your request. More complex issues may take longer to resolve, depending on their nature and the information needed. Include relevant details in your message to help the support team assist you.
Feedback
We welcome your feedback, suggestions and ideas for making the website more useful and easy to use. Every message is reviewed carefully, and your input helps us identify what is working well and where we can improve. We use your comments to refine our service and make the overall user experience better for everyone.